Executive Assistant Upskilling & High Performance
Date: 30 January – 13 February, 2024
Time: All day
Location: Online
Email: [email protected]
Grow as a successful executive assistant and business partner!
Thoughtfully designed to fit around your busy schedule, this interactive three-part series will provide you with the tools you need to feel empowered and step into your full potential as an executive assistant. Highly practical, it balances the how with the why, leaving you feeling confident to elevate the support you provide. You’ll leave each interactive and engaging session with key takeaways you can embed immediately.
Join (former) seasoned EA, facilitator, Forbes contributor and podcast host Rachael Bonetti to learn how to cultivate your self-mastery, best practices, business knowledge, presence and leadership to become an elite EA.
“My ways of working, thinking and best practices saved eight-plus hours a week for CEOs, increased efficiencies and eased friction and peak pressure periods across organisations. I built administration dream teams through creating finely tuned capability frameworks, impactful best practices and ways of working, and targeted recruitment that supported creating internal career runways. I made the development of my teams a priority in every organisation I worked in.”
ACCELERATE2Facilitate
Date: 30 January, 2024
Time: 11 am – 4:45 pm
Location: Australia-wide
Email: https://apslearn.apsacademy.gov.au/user_login
ACCELERATE is a training program aimed at staff who provide technical tuition, present information or facilitate the delivery of learning in a virtual environment.
The purpose of this ACCELERATE2Facilitate course is to provide participants with the opportunity to gain valuable skills and knowledge in facilitation techniques when delivering in a virtual environment.
Training is in a virtual environment suitable for APS 4 – SES Band 1.
Data Skills & Capabilities for Non-Specialist
Date: 30-31 January, 2024
Time: All day
Location: Online
Email: [email protected]
Overview
Build the skills and confidence to use data to drive decision-making.
Today’s ever-growing volumes of data and the easy access to tools to make sense of that data are driving organisations, both public and private, to use data to answer questions and support decision-making.
Using data to support decisions helps organisations move from a “I think the answer is …” mindset based on intuition to a “I know the answer is …” mindset based on facts. However, simply having access to the data and the tools is not enough to promote data-driven decision-making. The people answering the questions and making the decision must have the ability to define questions in the terms of data and then locate, interpret and analyse the data to come to an answer.
In this interactive workshop, you will learn the language of data and how to apply a simple, structured process that will show you how to ask the right question, obtain the most relevant data, make sense of the data, come to conclusions supported by the data and present the results to stakeholders in a way that is easy for them to comprehend and act on.
Facilitator Steve Remington is the principal consultant and founder of Minerra. Steve is a consultant, architect, adviser and trainer with more than 25 years of expertise in analytics, business intelligence, data warehouse and decision support projects. His background includes seven years of academic research and teaching at the Melbourne Business School, Monash University and Latrobe University.
An introduction to Data Skills & Capabilities for Non-Specialists
Date: 30-31 January, 2024
Time: 9 am – 1 pm
Location: Online
Email: [email protected]
Overview
This practical guide helps you understand and use data to drive decisions.
Build the skills and confidence to use data to drive decision-making.
Today’s ever-growing volumes of data and the easy access to tools to make sense of that data are driving organisations, both public and private, to use data to answer questions and support decision-making.
Using data to support decisions helps organisations move from a “I think the answer is …” mindset based on intuition to a “I know the answer is …” mindset based on facts. However, simply having access to the data and the tools is not enough to promote data-driven decision-making. The people answering the questions and making the decision must have the ability to define questions in the terms of data and then locate, interpret and analyse the data to come to an answer.
In this interactive workshop, you will learn the language of data and how to apply a simple, structured process that will show you how to ask the right question, obtain the most relevant data, make sense of the data, come to conclusions supported by the data and present the results to stakeholders in a way that is easy for them to comprehend and act on.
Facilitator Steve Remington is the principal consultant and founder of Minerra. Steve is a consultant, architect, adviser and trainer with more than 25 years of expertise in analytics, business intelligence, data warehouse and decision support projects. His background includes seven years of academic research and teaching at the Melbourne Business School, Monash University and Latrobe University.
WA Women in Leadership Workshop
Date: 30-31 January, 2024
Time: 9 am – 4:30 pm
Location: Cliftons Perth
Parmelia House, 191 St Georges Tce, Perth, WA
Email: [email protected]
Overview
Enhance your effectiveness as a leader in an evolving professional landscape by:
- Developing your individual leadership style
- Building the confidence to lead authentically and effectively
- Learning the art of confident communication
- Enhancing your ability to influence.
Speaker Natalie Lincolne has more than 20 years’ experience and a wide range of skills and experience in driving improved organisational performance. Her passion is to partner with leaders who want to improve employee engagement, performance and productivity so that great talent is motivated and retained.
Natalie has been working and consulting in the public sector (WA state, local and federal) since 2008, having transitioned from corporate senior management roles (NAB, Ansett). Natalie also works as a leadership coach and strategic facilitator in her own business and undertakes pro bono work in several not-for-profit organisations.
How to have mental health conversations as a leader
Date: 1 February, 2024
Time: All day
Location: Hybrid
Email: [email protected]
Going beyond the question of ”R U OK?’’
Mental ill-health is now the leading cause of worker disability in Australia, so it’s more important than ever that as a leader you’re equipped with some simple strategies you can use to confidently and accurately support employees when signs and symptoms of declining mental health emerge in the workplace.
This seminar will outline evidence-based support strategies including how to approach a staff member and have human-centric and effective mental health conversations, and provide insight into how a leader can offer access to practical support both internally and externally. With this in mind, facilitator Anna Feringa will also discuss how leaders can prioritise your personal boundaries to keep you safe and confident when responding to staff that are struggling.
Anna is an award-winning international speaker, author, trainer and workplace mental health consultant. She is a leading expert in topics including psychosocial health and safety, leadership capability, injury management and best-practice workplace mental health. As a respected member of global HSE, Anna was recently recognised as a Global Top 10 Health and Safety Influencer, 2020.
With more than 18 years’ consulting experience, Anna supports employers by helping them see that embracing mental health in the workplace can help prevent injury and drive a great culture. She helps Australian businesses transition from fearful and confused to confident and responsive when faced with mental health challenges in the workplace.
How to Create an Outcomes-based Framework for Performance Measurement
Date: 2 February, 2024
Time: All day
Location: Online
Email: [email protected]
What is the result or outcome you really want?
Organisations implementing meaningful KPIs can focus on what matters most, close performance gaps and continually improve. How do you feel about changing your approach to make KPIs more meaningful? Many organisations get stuck in the ”planning and doing” phase but few take that next critical step, which is to find evidence of the impact that ”doing the work” is having on outcomes.
Performance management specialist Mark Hocknell returns to provide a three-hour session that will be a deep dive into the key steps of the performance measurement process.
He will demystify the process of outcomes measurement using a quick and easy tool, the PuMP® method. Attend and learn how to develop practical indicators at an organisational level (that can also be applied at an individual level) that will not only measure performance but also demonstrate value and progress.
Investigative Interviewing
Date: 6-8 February, 2024
Time: All day
Location: Online
Email: [email protected]
Develop the critical skills to conduct interviews!
Investigative interviewing is a highly useful tool in the regulator’s kitbag and can gather large amounts of admissible evidence in a short space of time. However, it is often not used due to the fear of “getting it wrong” or misapplied.
This masterclass will demystify the investigative interviewing process, introduce the science-backed PEACE model of interviewing, and provide participants with practical tools that can be applied in their specific workplace. The workshop will include opportunities for participants to practise the concepts discussed and powerful questioning techniques designed to elicit the flow of information from both witnesses and suspects.
Facilitator Jason Scarborough is a highly experienced and motivated specialist in compliance, regulation and investigation with more than two decades of experience in regulatory roles across state and local governments. He is a specialist in regulation and compliance from the strategic level right down to the “hands-on” perspective.
During his time with the NSW Environment Protection Authority, Jason undertook and managed numerous complex and high-profile investigations into waste crime and environmental incidents. He is also a fierce advocate for skills development for regulatory officers to enable them to confidently undertake quality regulatory work.
Psychological Safety Toolkit for Managers and Leaders Workshop
Date: 7 February, 2024
Time: 9 am – 4:30 pm
Location: Cliftons Melbourne
Level 1, 440 Collins St, Melbourne, VIC
Email: [email protected]
Are you ready to boost productivity and motivation within your team?
Overview
Prioritising wellbeing – A practical guide for managers and leaders on navigating psychosocial risks.
- Define a leader’s role in ensuring a safe and healthy work environment
- Identify psychosocial hazards, red flags and warning signs within your teams and organisation
- Discover the direct correlation between professional success and mental health
- Learn practical strategies and tools to build a high-performance workplace by prioritising your team’s wellbeing
Speaker Kevin St Mart is a workplace mental health expert with more than 23 years of experience in work health and safety and is a consultant for the Opus Centre for Psychosocial Risk. With qualifications in business, injury management and training and assessment, Kevin has a well-rounded understanding of best-practice management of mental health in businesses of all sizes.
Change Management Foundation
Date: 13 February – 7 March, 2024
Time: 10 am – 1 pm
Location: Australia-wide
Email: https://apslearn.apsacademy.gov.au/user_login
The Change Management Foundation program focuses on developing APS change management capability, thereby building the ability of government to deliver well-considered and well-planned change. Participants will learn change management fundamentals, skills that can be applied to effectively manage and minimise the impact of change on people and organisations, and increase the effectiveness and value of the change outcomes.
Training is in a virtual environment suitable for APS 6 – SES Band 1.
APS Unlocked
Date: 14 February, 2024
Time: 11 am – 12:30 pm
Location: Australia-wide
Email: https://apslearn.apsacademy.gov.au/user_login
APS Unlocked brings together new and returning members of the APS to engage with experienced APS leaders and practitioners, who will share essential information and tips for a successful and productive start in the APS.
Participants will have the opportunity to ask questions and build their APS network to ensure they gain the knowledge, confidence and capability needed in the early days of their APS career.
Training is in a virtual environment suitable for APS 1 – EL 1.