26 September 2023

Resilience NSW recovers flood face-to-face

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Resilience NSW is setting up dedicated community recovery centres to provide face-to-face support for residents affected by the recent severe storm and flood events.

Announced by Premier Dominic Perrottet, Resilience NSW has begun establishing recovery centres in areas where emergency evacuation orders have been lifted, while Service NSW has opened a remote information service, available online and over the phone.

Mr Perrottet said the recovery centres were staffed by expert personnel who would help flood impacted residents find support, financial assistance and information.

He said their assistance included clean-up services; financial assistance; insurance and legal support; support for businesses; and mental health and wellbeing services.

“More face-to-face recovery centres will be set up across the state as floodwaters receded, and regions transitioned from response into clean-up and recovery,” Mr Perrottet said.

“Our emergency services staff and volunteers have done a tremendous job during this flood emergency and now as the water recedes in some areas, attention must turn to clean-up and recovery.

“An important part of that process is standing up these Recovery Centres, ensuring communities have local access to face-to-face services where they can ask questions, find support and be guided through the various grants and programs by an expert care specialist,” he said.

Minister for Regional NSW and Police, Paul Toole said Government was allocating all available resources to kick-start the clean-up and recovery effort.

“Nothing can replace a real person who can listen to your story, understand the challenges you face, and link you in with a range of services to meet your unique needs – that is what these centres provide,” Mr Toole said.

“We have commenced the clean-up with taskforce teams now going from home to home and business to business, hosing them out, removing debris, and making them safe for communities to return,” he said.

A full list of currently open centres can be accessed on Service NSW’s website at this PS News link.

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