A new payment option system is being tested to ensure seamless integration with existing Smartrider systems. Photo: Transperth Facebook.
The rollout of new payment options on public transport in Western Australia will reach a critical milestone next month with the launch of a pilot testing program.
The program is part of a $57.8 million project to modernise Transperth’s payment systems and make it easier and more flexible for passengers to ride public transport.
Transport Minister Rita Saffioti said the government was investing billions of dollars into public transport.
“We need a modern payment system that provides passengers, including visitors, with a more flexible, reliable and easier way to travel on public transport,” she said.
“Technology has come a long way and we want our public transport to keep pace by allowing people to pay with credit and debit cards, smart phones and wearable technology.
“It’s important to note that people will not be able to use other payment options during this initial testing phase, as it is just being used to ensure there is seamless integration with existing SmartRider systems.
“With passenger figures returning to pre-COVID levels and as more METRONET projects start to reach completion, the roll out of the upgraded payment systems will further encourage people to use public transport and ease congestion on our roads.”
The initial pilot testing program will run for two months and will include the installation of around 30 new upgraded validators on buses and at train stations.
The upgraded validators will be installed at key stations including Warwick, Glendalough, East Perth, Claisebrook and Perth, as well as 10 buses operating in the northern suburbs.
While the upgraded validators are installed with technology that can accept a range of payment options including credit cards, mobiles and wearable devices, they will only be compatible with SmartRiders during the initial pilot testing phase.
During the pilot phase, the Public Transport Authority will be assessing the upgraded validators to ensure they integrate with existing SmartRider systems.
Passengers can provide feedback on the new readers by completing a survey via a QR code on the devices and be in the running to win $200 value added to their SmartRider.
The full roll out of upgraded validators across the entire public transport network is expected to be completed in the first half of 2024. Once the full roll out has been completed, the new payment options will be made available.
The Public Transport Authority will also be trialling two new Add Value Machines (AVMs) at Joondalup and Warwick stations, which will also undergo testing in coming weeks. The AVMs will allow people to purchase SmartRiders and make it easier to top them up.
Anyone can use the new Add Value Machines and provide feedback using the QR code located on the machine. Those who provide feedback will also be in the running to receive $200 value added to their SmartRider.
