The eSafety Commission has released a new course on mobile banking to help older Australians manage their money at a time and place convenient to them.
eSafety Commissioner, Julie Inman Grant said the new course would teach older Australians how to safely set up and use mobile banking, pay bills and transfer money.
“Mobile banking is a great way for seniors to adapt to the new normal, physical distance and do their banking more easily,” Ms Inman Grant said.
“The course has a strong focus on safety, providing older Australians with a range of tips, including on safely downloading mobile banking apps, creating strong passwords, using two-factor authentication and being aware of potential scams,” she said.
Ms Inman Grant said many older Australians may worry that when they begin mobile banking, they could cause an issue with their accounts.
“To counteract this, the innovative, faux online bank, Squirrel Bank, will return as part of eSafety’s offering so that learners can practise their new skills like transferring money, adding a new biller and paying a bill without any risk,” the Commissioner said.
She said that using a mobile banking app didn’t mean people couldn’t still visit bank branches and conduct their banking in person.
“However, it does let you access information quickly outside of banking hours and so much more,” Ms Inman Grant said.
The eSafety Commission’s new course can be accessed on its Be Connected website at this PS News link.
