26 September 2023

Have a say on new website to support families

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The Department of Human Services (DHS) is calling for feedback on new website features and tools to support families and the professionals who provide support services.

In a statement, the Department said it was seeking people from across the sector to test and provide feedback on new features of the Adults Supporting Kids (ASK) website from 23 to 30 November.

“When speaking with families about the ASK website, we have learned that not only do they want support to ask for help earlier, they often don’t know what help to ask for,” DHS said.

“We also know that professionals working in the Child Family Support System (CFSS) are finding that the children, young people and families seeking their support, are increasingly presenting with complex and multi-layered issues,” it said.

DHS said the ASK Professional Portal provided professionals with information, resources and services for 12 topics that had been complied by professionals across DHS, Government, and non-Government organisations.

“We are keen to learn if the ASK Professional Portal is useful to professionals across the sector,” the Department said.

It said the new ASK Self-Reflective Tool presented users with a series of multiple choice questions to identify risk factors present for a child, young person or family, which then connected users with the relevant information and support services to best support their needs.

Registration to participate in testing and feedback can be accessed at this PS News link and the ASK website at this link.

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