26 September 2023

DHS mobile centres end another year

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The Department of Human Services’ (DHS) Mobile Service Centres have completed another busy financial year visiting rural and regional communities with Centrelink, Medicare and Child Support services as well as military veterans’ entitlements for the first time.

Minister for Government Services, Stuart Robert said the Mobile Service Centres travelled more than 60,000 kilometres, assisted more than 10,200 customers and visited 410 communities.

‘The teams on board the Mobile Service Centres, Desert Rose and Golden Wattle, pride themselves on the supportive, friendly, face-to-face service they provide to people in the bush,” Mr Robert said.

“The versatility of the trucks and crews allow them to move quickly to provide support following natural disasters when Australian Government assistance is announced.”

As an example, he noted that following the floods in Northern Queensland earlier this year, Golden Wattle spent 13 days in seven disaster-affected communities, helping more than 500 people gain access to much needed Government assistance.

Minister for Veterans and Defence Personnel, Darren Chester said it was great to see veteran-specific services added to the range of assistance offered on board the Mobile Service Centres.

“Being able to reach veterans and their families —­­­­­­­­ particularly those in rural and regional communities — through the Mobile Service Centres is incredibly important to ensure they are receiving services and support through the Department of Veterans’ Affairs,” Mr Chester said.

“The feedback from veterans and their families about our assistance has been overwhelmingly positive, and we’re excited to continue to offer this service,” he said.

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