NSW Police have warned the community to be vigilant and alert when downloading software online following an increasing number of remote access scams being reported.
Cybercrime Squad Commander, Detective Superintendent Matt Craft said the police were aware of current remote access scams conducted through the use of a program called TeamViewer which is a legitimate software product that allows remote connectivity, desktop sharing, online meetings, web conferencing and file transfer between computers.
Det Supt Craft said scammers had been able to use the program to access people’s private or business computers, capturing banking and email passwords for their own personal gain.
“These types of scams are becoming more frequent as scammers take advantage of new technology, products and services to convince the community to provide their personal information,” Det Supt Craft said.
“Police are reminding the public to be wary of online requests to download software, particularly those with the capability of remote access by third parties.”
He said individuals and businesses should remain vigilant when dealing with requests to vary account details, payment methods or to download software.
“A common theme for any scam whether it be online or otherwise, is generally that the product or outcome, is too good to be true,” he said.
“The public are reminded to approach with caution and alert police of any suspicious online activity.”
Det Supt Craft said the key to protecting oneself or a business was to be alert and suspicious of unsolicited phone calls by persons requesting personal details.
“We would strongly encourage the community to report any potential scams to NSW Police or Scam Watch,” he said.
He said anyone who thinks they may have provided details to a scammer should contact their bank or financial institution immediately.
