26 September 2023

Volunteers called to test myGov trial

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The Digital Transformation Agency (DTA) is looking for volunteers to take part in its myGov Beta trial as it seeks to improve the way the Government delivers services.

In a statement, DTA said a Beta was a product or service which was ready for testing and feedback from users.

“It won’t have all the features and functions, but is continually improved and updated with user feedback,” the Agency said.

“We’re redeveloping myGov to make it easier for people to find Government payments and services.”

DTA said the new features would give users information about Government services and details about how to use them.

“We’re testing the website with groups of users who will give their feedback to help improve the new site,” DTA said.

It said people it wanted to take part in the trial could be thinking of claiming a JobSeeker payment, and have an existing Centrelink account linked to myGov.

“Your responses will help us check if you meet the requirements for the trial. If you do we will contact you by email within one business day with further instructions,” it said.

“If you participate in the myGov Beta trial, your payment start date, if granted, is the date you submit your claim. Your claim won’t be backdated to when you volunteered for the trial.”

Those needing to claim a JobSeeker payment immediately should complete their claim in their Centrelink online account.

“The trial will allow you to find information about the JobSeeker payment; sign in with your myGov account username, password and code or secret answer, and claim for JobSeeker payment, the Agency said.

It would also allow users to see the status of their JobSeeker claim, check JobSeeker payment details and read and manage messages in their myGov inbox.

“At the end of the trial period we’ll email you a survey asking you about your experience. We’ll use your feedback to improve the features on the myGov Beta website,” it said.

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