26 September 2023

VicRoads gears up to help Optus victims

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Victorians caught up in the Optus data breach can have their driver licence record flagged and protected on the Victorian and national licence databases through a new form launched by the Department of Transport and VicRoads.

In a statement, VicRoads said Optus was progressively confirming with impacted customers whether their drivers licence details were involved in the data breach.

“A dedicated form has been created for concerned customers to request to have their Victorian driver licence record flagged and protected on the Victorian and national licence databases and the Australian Government’s document verification service,” VicRoads said.

“By flagging records VicRoads will prevent any unauthorised changes or access to individual information through the Victorian licence database,” it said

“Records will also be flagged within the national database.”

However, the Agency said flagging drivers licence records would not prevent people from using licence information with third parties, such as applying for bank accounts or any other circumstance which required a drivers licence as a form of ID.

“We urge you to use the web form to register your details,” VicRoads said.

“You will not have to wait on hold and the form is quick and easy to fill out.”

It said that it and the Department of Transport were also committed to supporting impacted individuals who wished to have their licence replaced.

It said this request would be validated against the Optus information once available.

“The Victorian Government will be supporting confirmed impacted customers with a free replacement licence card,” VicRoads said.

“Further information on licence replacements is expected shortly,” it said.

“In the interim, please do not use the usual replacement licence services.”

VicRoads’ form to request the proactive flagging of driver licence can be accessed at this PS News link.

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