Make a note of these upcoming courses. Photo: File.
Conflict Management Coaching
Location: Sydney
Date: 13-16 November 2023
Time: All day
Email: [email protected]
Overview: Attend Resolution Institute’s CINERGY conflict management coaching workshop to become a trained coach who supports and helps an individual to deal with specific conflict situations. Conflict management coaching brings together coaching and alternative dispute resolution in a powerful process which supports people to reach their goals in the way they manage conflict. It is useful as an early intervention strategy, in situations where parties may not be ready or able to bring the conflict into the open, or where there are habitual patterns of destructive conflict. Conflict management coaching can be used to prepare people to engage more effectively in negotiation, mediation, relational conflict and change. It can also assist in minimising the risk of psychological workplace injury.
Build Your LGBTQIA+ Awareness at Work
Empower yourself to have a greater understanding of the LGBTQIA+ community to become a more aware and respectful team member or leader.
Location: Online
Date: 14 November 2023
Time: 9:30 am-1 pm
Email: [email protected]
Overview: LGBTQIA+ rights have come a long way in the past decades, and the 2017 plebiscite granting same-sex marriage rights is seen as a watershed moment in Australia’s journey to become more inclusive of the community. However, the challenges faced by this community as a whole are still very much a part of their daily lives. The Hatchery has partnered with the nation’s leading LGBTQIA+ inclusion organisation to deliver a half-day online seminar intended to give you a strong foundation of knowledge about how to respectfully work with and engage LGBTQIA+ folk at work.
Facilitator: Ben Brown
Ben Brown (he/him) joins us after a 15+ year career at QBE where he held a range of roles, including being responsible for the firm’s organisational development strategy, digital learning design and early talent programs. Ben played a critical role in QBE’s Pride committee and as such, was instrumental in progressing QBE’s LGBTQ inclusion work, resulting in the company achieving gold status in the last four AWEI benchmarks.
APS 4 Essential Skills Workshop
Location: Online
Date: 22-23 November 2023
Time: 9 am-4:30 pm
Email: [email protected]
Overview: Your leadership journey starts here:
• Enhance your professional competence to achieve results
• Practical tools to communicate with impact and influence
• Effective change management principles to support strategic direction
• Career planning and pathways in APS roles
Speaker: Mark Butz
Mark Butz’s diverse work experience includes more than 26 years in senior positions in government agencies, complemented by voluntary participation in community sector governance, and since 2002 working as a consultant, facilitator, trainer, and writer. He has been training others in communication, facilitation, leadership, and conflict transformation for more than 25 years, across all States and Territories of Australia, and in New Zealand, India and Nauru.
Mastering Difficult Conversations and Feedback Masterclass for Public Sector Leaders
Empowering you to have more genuine, effective and constructive engagement within your team and organisation.
Location: Canberra, ACT
Date: 21-22 November 2023
Time: All day
Email: [email protected]
Overview: It’s daunting holding challenging conversations and delivering difficult (but important) feedback. All managers and leaders need to conduct difficult conversations at some time or another. It’s an important, although uncomfortable, learning curve for all emerging leaders. It’s not surprising most of us have the tendency to avoid potential conflict. It’s human nature.
Difficult conversations are tricky, but they cannot be avoided. It is essential for leaders to have the confidence to identify and manage problems at work early on, before they escalate. Without the confidence to navigate difficult conversations, leaders may find themselves avoiding or delaying and actually perpetuating the problem. Generally speaking, this leads to more frustration, internal confusion and resentment and despite all this avoidance and delay – you still have to have the (now more) difficult conversation. The good news is that difficult conversations can be successfully managed and can achieve positive outcomes for all involved.
Mediation Training
Location: Sydney: 20–24 November 2023
Online: 28 Nov-1 Dec and 5-8 Dec 2023
Location: Sydney and online
Date: 20-24 November 2023
Time: All day
Email: [email protected]
Registrations now open for Resolution Institute’s flagship mediation training.
Overview: Do you need to enhance your mediation skills, follow a new career path, or develop your negotiation and conflict resolution skills? Join experienced trainers Nina Harding in Sydney (20–24 Nov) or Bradley Chenoweth and Nina Harding online (28 Nov-1 Dec and 5-8 Dec 2023) for our mediation training and take your career to new heights. Our highly sought-after mediation training meets the requirements for the National Mediation Accreditation System (NMAS) in Australia and has a strong skills development orientation. You will engage in demonstrations, simulation role plays offering experiential learning along with personalised coaching and receive feedback from highly skilled mediators.
Trainer: Nina Harding
Negotiation and Influence Skills Workshop
Location: Cliftons Brisbane, 24/288 Edward St, Brisbane City QLD 4000
Date: 27 November 2023
Time: 9 am-4:30 pm
Email: [email protected]
Overview: Negotiate with strategy, vision and confidence:
• Recognise the importance of negotiation skills in the workplace and in everyday life
• Discover your personal negotiation style, and strategies to resolve conflict during a negotiation
• Investigate how non-verbal communication, persuasion, influence, and culture can impact a negotiation
• Use principled negotiation to respond to critical moments in negotiation simulations
Speaker: Michael Collins
Michael Collins is one of the region’s leading talent, leadership and change experts with over 25 years of experience in roles spanning Australia, New Zealand and Asia. He is a trusted adviser, thought leader and seasoned practitioner in the field of leadership assessment and development, in particular he specialises in identifying and discovering high potential leaders, differentiating leadership talent, neuropsychology and organisational change.
QLD Public Sector AO6 to AO7: Management Essentials Workshop
Location: Cliftons Brisbane, 24/288 Edward St, Brisbane City QLD 4000
Date: 27-28 November 2023
Time: 8am-4:30 pm
Email: [email protected]
Overview: Essential management skills to strengthen the connections between strategy and results:
• Address changing expectations facing management in the Queensland Public Sector
• Strengthen your resilience through Emotional Intelligence (EI)
• Manage KPIs, set expectations and monitor outcomes
• Develop a focused, yet flexible, strategy to guide your development
Speaker: Alison Jardie
Alison Jardie has over 20 years of experience in organisational and leadership development across the public and private sectors. As a trained and experienced psychologist, coach and
facilitator, she works with senior teams to implement organisational transformation, leadership and cultural change programs that provide a genuine return on investment. Alison’s methodology in consulting, coaching and facilitation draws on the disciplines of psychology and management tailored to each client based on their needs. Her approach centres around relational leadership and applied action learning.
Public Sector EL1-EL2 Leadership, Capability and Professional Excellence Masterclass
Location: Canberra, ACT
Date: 28-29 November 2023
Time: All day
Email: [email protected]
Optimise your leadership for more senior and complex executive roles. Practical, engaging and hands-on, this comprehensive masterclass will optimise your professional performance and prepare you for the next stage of your career. Specifically designed for EL1 and EL2 level roles and built around the core capabilities set out by the APSC, you will gain key tools to thrive as a senior public sector leader and to tackle your career with drive and resilience.
A proverbial ‘one-stop shop’ for professional and leadership development, this program has been thoughtfully designed to optimise your learning experience around your work week.
You will leave feeling inspired, reenergized, and confident about your leadership and the path ahead.
Managing Psychosocial Risk
Practical strategies to create a healthy workplace and meet regulatory obligations.
Location: Online
Date: 28-29 November 2023
Time: All day
Email: [email protected]
The prevalence and cost of poor mental health to organisations is increasing and has attracted global attention to better manage psychosocial factors. Psychosocial Risk Management is a
critical strategy in establishing future organisational success in this current landscape. Since the Boland Review in 2018, efforts to elevate protection of psychological health to the same level as physical health have culminated in significant legislative and regulatory change. This includes the new codes of practice and duty of care released across various states for PCBUs to better manage the risk of psychosocial hazards at work and to provide workplaces that eliminate or minimise risks to mental ill-health as far as is reasonably practicable. It is, however, not as simple as inserting psychosocial hazards into traditional models established to manage risks to physical safety. In this masterclass, we will explore practical approaches to implementing a Psychosocial Risk Management Framework which will not only allow your organisation to comply with legislative obligations, but genuinely improve the experience of all team members performing their work roles to optimise wellbeing and performance.
Facilitator: Dr Fiona Brown
Dr Fiona Brown is a registered psychologist and holds a Doctor of (Organisational/Industrial) Psychology. She has over 20 years of experience undertaking program development and research in workplace psychology. She is an experienced consultant and researcher who has undertaken companywide psychosocial risk assessments and written Mental Health Strategies to assist large organisations to meet their regulatory requirements.
