27 September 2023

The truth behind detecting a liar at work

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Carol Kinsey Goman* says there are many factors that give inexperienced liars away. However, the practiced sociopath is almost impossible to detect.


“You’re next in line for a promotion.”

“Let’s have lunch sometime.”

“I’d love to read your report.”

“No, those pants don’t make you look fat.”

We get lied to all the time. People are dishonest with us out of politeness, to avoid punishment, to protect others, or to deliberately mislead us for personal gain.

Although it happens frequently, it’s not that easy to spot a liar.

It’s true there is behaviour that suggests deception.

Examples are:

Incongruence between what’s being said and the speaker’s body language (like saying “no” while nodding yes).

An increased blink rate — especially more than 50 blinks per minute — or eyelid flutter.

Gazing downward after asserting innocence.

Incomplete gestures, like a shrug that uses only one shoulder.

A decrease in hand gestures, especially those used to illustrate speech, like drawing pictures in the air to help explain what is meant.

Increased foot movement — fidgeting or kicking out.

Face touching, especially around the mouth and nose.

Pupil dilation, which can be a sign of the extra mental effort it takes to tell a lie.

Discrepancies in timing — when the lie is well rehearsed, deceivers start their answers more quickly than truth-tellers. If taken by surprise, however, the liar takes longer to respond.

It’s also true you are already subconsciously picking up on signals of deception. Your ability to do that is one of your basic survival instincts.

In early human history, rapidly deciding if someone was dangerous or duplicitous was often a matter of life or death.

Consistent among the research is that as the importance of having the lie go undetected increases, the more difficult for the liar to conceal the falsehood.

However, as innate as this ability may be, and as compelling as the scientific research is, it’s not all that easy to catch a liar.

Here are four reasons why.

There is no absolute signal for deception

Most cues, including blink rates, pupil dilation, foot movement, etc., are signs of heightened anxiety and stress.

However, that observed stress could be caused by lying or by something else.

Likewise, incongruence, where gestures contradict words, may be a sign of deceit or simply an indication of some inner conflict between what the person is thinking and saying.

Signs of deceit may differ from individual to individual

Take eye contact, for example.

Some liars shift their gaze and won’t meet your eyes, while others give too much eye contact.

One person may raise her vocal pitch when she lies while another speaks in a flat, unemotional tone.

All nonverbal communication is influenced by cultural heritage

The higher the stress level, the more likely it is that culture-specific gestures will show up.

It is extremely difficult to judge nonverbal deception cues in people from another culture.

Finally no one, not even with the aid of functional MRIs to track brain activity, can identify sociopaths or other liars who believe the lies they are telling.

*Carol Kinsey Goman is an international keynote speaker and leadership presence coach. Her work involves Government Agencies and universities. She can be reached by email at [email protected].

This article first appeared at carolkinseygorman.com.

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