Service NSW has reached a major milestone in serving its clients, with the official opening of its 100th one-stop service centre.
Minister for Customer Service, Victor Dominello joined staff and stakeholders at the new Centre, in Nyngan, to celebrate the event.
“Service NSW has transformed how the customer interacts with Government, by creating a one-stop shop for registrations, licences and cost of living savings,” Mr Dominello said.
“Gone are the bad old days of waiting in long queues and rushing all over town to get things done. The customer is now front and centre of service delivery.”
He said hitting the century was not the end of the process and there were more Centres on the way.
“Hundreds of Government services are accessible through Service NSW, including driver’s licences, NSW Seniors Cards and birth certificates,” Mr Dominello said.
“Customers can also make an appointment with a cost of living specialist and potentially save hundreds of dollars.”
He said two Service NSW buses — with two more to come — serviced remote areas that did not have access to a centre.
“Since the first Centre opened in 2013, Service NSW has assisted more than 174 million customers in store, by phone and online, and there have been 4.3 million MyServiceNSW Accounts created,” the Minister said.
