26 September 2023

SA Housing reopens customer service office

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The SA Housing Authority has announced that its Port Adelaide customer services office has reopened following the return of its staff who had been deployed helping with the River Murray Flood relief.

Minister for Human Services, Nat Cook thanked the staff as the Authority transitioned to a recovery support role.

According to SA Housing, 40 of its staff, including five from the Port Adelaide office, worked in one of three Emergency Relief Centres in Berri, Mannum and Murray Bridge to help flood-affected families receive the support they needed to stay safe and secure during the flood.

SA Housing said 14 Public Sector employees also worked in the Emergency Relief Centres (ERC) from across the Government as did 28 staff from Non-Government Organisations.

It said that during the River Murray Flood Emergency Relief: More than 2,000 households attended an ERC; More than 500 Personal Hardship Grants were distributed worth $343,700; 119 people sheltered in emergency accommodation; 63 instances of Private Rental Assistance were given, worth $201,250; and 337 Travel Relief Grants were issued worth $101,100.

“While the Port Adelaide office was temporarily closed, SA Housing customers were able to access services at the Croydon office,” it said,

Ms Cook said everyone who involved worked around the clock to keep the river communities safe but also continue to support those with housing needs locally.

“I’d like to thank our Housing SA staff who time and time again respond to disasters and leave their families behind to go and work where they are needed the most,” Ms Cook said,

“They do it willingly to keep their fellow South Australians safe,” she said.

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