26 September 2023

PSC launches 2022 People Matter Survey

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The NSW Public Service Commission has launched its annual employee opinion survey, giving more than 400,000 public sector staff members an opportunity to have a say about their workplace.

Opening the NSW People Matter Employee Survey 2022 this week, the Commission said the Survey asks employees about their experience and perceptions of a range of workplace issues and practices, including management and leadership, service delivery, employee engagement, diversity and inclusion, public sector values, and unacceptable conduct.

“Your feedback helps to identify strengths and opportunities for improving work practices in your organisation and the wider NSW public sector,” the Commission said.

“By having a say, you are helping make the sector a better place to work for everyone.”

“There are no ‘right’ or ‘wrong’ answers.”

The Commission said that following the Survey, which closes at 8pm on 16 September, public sector organisations would receive reports summarising the answers of its employees to help them make workplace improvements if needed.

In order to protect workers’ privacies, it said the reports would only show the results for a group when 10 or more people in that group responded.

“An even stricter lower limit of 30 applies to the open text comments,” the Commission said.

“Sector leaders, managers and employees can use the aggregated results to help improve their workplace,” it said.

“For example, results could inform decisions that create better employee and customer experiences.”

The Commission said the Survey was anonymous and confidential, with everyone in an organisation to receive the same survey link.

“The survey does not collect any identifying information, such as name, date of birth, email address, or employee ID,” it said.

“Your organisation will provide you with the survey link.”

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