ID Support NSW has hit the road to help people in the State’s west improve their identity, privacy, and cyber security awareness.
Welcoming the roadshow, the Minister for Customer Service and Digital, Jihad Dib said the ID Support team would be joined by representatives from the NSW Registry of Births, Deaths and Marriages (BDM) and Service NSW to expand the hands-on support available to customers in regional communities.
“More than 30 events will be held across Bathurst, Orange, Dubbo, Broken Hill, Wilcannia, Griffith, Wagga Wagga and Albury to demonstrate to local residents how to access the tools they need to secure their personal information online,” Mr Dib said.
“People attending the events will be able to learn more about using strong passwords and enabling multi-factor authentication to secure their accounts, as well as what to do if their identity is compromised.”
He said ID Support NSW would also raise awareness about the risks of identity theft and explain how to replace documents such as a driver licence, photo card or birth certificate if they were stolen or fraudulently obtained.
Mr Dib said BDM would be available to help people replace or register for birth certificates.
“Many people who live in regional or remote areas, including First Nations people, can face challenges when registering births if they don’t have access to the internet, experience language barriers or lack their own identification,” the Minister said.
“Birth certificates are an important proof of identity document used for essential services such as bank accounts, driver licences and school enrolments,” he said.
“Service NSW staff will also be able to help people access digital solutions including setting up a MyServiceNSW Account or getting a digital driver licence.”
Mr Dib said the teams would also visit local Service NSW centres to operate pop-up booths where they can provide advice on how to spot a scam, run a credit check and make stronger passwords.
The full list of dates and locations for ID Support NSW’s roadshow can be accessed at this PS News link.
