26 September 2023

Pilot program takes off at Service NSW

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Service NSW is piloting a new service to help job-seekers find work faster with access to free career guidance and employment advice.

Launched by the Minister for Skills and Tertiary Education, Geoff Lee, Careers NSW is to initially target 10,000 people in key regions and scale up to include school students from the middle of next year.

Mr Lee said the online service would initially provide one-on-one access to dedicated careers specialists and more than 40 industry volunteers across four regions – Western Sydney, South Western Sydney, the Mid North Coast and the State’s North West.

“The Careers NSW service will make lifelong career information accessible for all people seeking to upgrade skills or change careers and guide them to the industries offering employment and opportunities,” Mr Lee said.

“(The pilot program) enables residents in four priority regions to book appointments on the Service NSW website, receive tailored advice with a careers specialist and/or talk to an expert already working in the industry they’re looking to enter to set them on a pathway to employment success.”

Mr Lee said Careers NSW was a key recommendation in the Review of the NSW vocational education and training sector, released earlier this year and led by David Gonski and Peter Shergold.

Professor Shergold said Careers NSW would be the cornerstone of a comprehensive State-based career information and guidance ecosystem that supported people to make informed decisions.

Minister for Digital and Customer Service, Victor Dominello said the pilot provided access to a self-service portal with resources designed to help people identify their skills, passions and values; learn about prospective industries; compare courses and academic providers; and find the study option that suited them.

Further information on Careers NSW can be accessed at this PS News link.

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