26 September 2023

New national register to help gamblers quit

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A national self-exclusion register for online and phone gambling has moved a step closer with the Australian Communications and Media Authority (ACMA) releasing industry rules for the register and announcing its new name.

Chair of ACMA, Nerida O’Loughlin said BetStop would allow people to register to be excluded from all Australian licensed online and phone wagering services from three months to permanently.

“Under the rules, interactive wagering providers will be required to promote BetStop through their website, apps and marketing,” Ms O’Loughlin said.

“The rules also detail how wagering providers can find out if their customers are registered with BetStop,” she said.

“If a customer is registered, the provider must stop offering them wagering services and close their account.”

Ms O’Loughlin said the register would help people at risk of gambling harm to take control of their situation, by allowing them to block themselves from all licensed online and phone wagering services in a single process.

BetStop will be up and running in the coming months,” she said.

“People who want to change their gambling habits can also start exploring whether Betstop can play a role to help them make those choices.”

Further information on BetStop can be accessed at this PS News link.

If you or someone you know needs help, call the national gambling helpline on 1800 858 858 or visit Gambling Help Online.

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