26 September 2023

New Landgate website ‘more client-focused’

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Landgate has launched a new, more efficient and client-focused website, ensuring a better online experience for its three million website visitors each year.

The new website for the State’s land information authority features faster access to popular products and services, improved site search, multi-device accessibility, and a new ‘one-stop-shop’ for strata titles information.

The new-look features, information and functionality were shaped by customer feedback and enquiries received over a two-year period and underpinned by upgraded technology and stringent accessibility practices.

A new client Help Centre has been integrated into the website and offers customised support for Landgate’s major client groups, helping them to find what they need faster.

Minister for Lands, John Carey said the new website also recognised the growing popularity of strata living, featuring a significantly expanded suite of information and resources for community-wide strata participants.

“Landgate has received more than 165,000 direct customer enquiries in the most recent year and continues to experience an increase year-on-year for its land information services, so it’s crucial services are improved for online customers,” Mr Carey said.

“This new website will better support all customers, through faster access to popular information and services as well as more efficient transaction and search capabilities.”

He said the important digital upgrade was another example of how Landgate was evolving and modernising its services to best meet the needs of its clients, community and State.

The Agency’s subscription-based online services, MyLandgate and Land Enquiry Services, are unchanged and are available at this PS News link.

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