26 September 2023

New digital hub to help with strata living

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Homeowners and buyers living in strata are to enjoy easier access to property information with the launch of a new digital Strata Hub from the Department of Customer Service.

Welcoming the new Hub, Minister for Customer Service and Digital Government, Victor Dominello said more than 83,000 strata schemes across the State could now register and consolidate their details into the new Hub, which would provide stronger accountability and transparency.

“With more than one-in-seven NSW residents living in strata, it was crucial they were provided with accurate and up-to-date information,” Mr Dominello said.

“Buying and living in a strata scheme is a significant investment of time and energy and relevant information can be difficult to find,” he said.

“The Hub will evolve to act as a one-stop shop for those living in, or looking to, purchase a strata property.”

Mr Dominello said the platform would enable people to make more informed decisions about where they lived.

He said NSW was one of only two places in the world to offer a platform like this.

Minister for Fair Trading, Eleni Petinos said the Strata Hub would be a game changer for prospective buyers and homeowners.

“The Hub will be easy to use and allow people to access a wealth of clear information on strata issues anywhere, anytime,” Ms Petinos said.

“Whether you’re after the facts on keeping a furry friend, renovating, or repairs and maintenance in strata, you’ll be able to find it at the click of a button in one centralised hub,” she said.

“This a big win for those living in or wanting to live in strata – it will provide them with more transparency and hold strata schemes to account.”

Ms Petinos said owners corporations or their managing agents could now register their details on the reporting platform and do a proof of identity check to complete their profile on the strata portal.

“In August, strata schemes or their managing agents can submit regulatory information such as fire and safety information and occupation certificates,” the Minister said.

“The search function will also feature geo spatial mapping so people can locate strata schemes faster,” she said.

Further information on strata schemes and the digital Strata Hub can be accessed at this PS News link.

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