26 September 2023

New Access Hub to ease hearing challenges

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The national Department of Infrastructure, Transport, Regional Development, Communications and the Arts has announced that a new Access Hub aimed at people with hearing and speech difficulties is now online.

In a statement, the Department said the site had been developed to provide communication options for people of various stages of deafness, hard of hearing and-or with speech communication difficulties

“We have finished testing the Beta version of the Access Hub and have now launched the final website,” the Department said.

“The hub provides information about communication options (including the National Relay Service) for people with all degrees of hearing loss.”

The Department said the Access Hub provided information in plain English, Auslan, pictures and videos. It had accessibility features such as high-contrast text and easy ways to find information.

“We have closed the old Access hub pages on infrastructure.gov.au, but don’t worry if you’ve saved any of those old pages as favourites — we’ve set up automatic redirects to the same information on accesshub.gov.au,” the Department said.

“If you use the call pages for NRS Chat and NRS Captions, those urls have stayed the same.”

The Department said feedback about Access Hub was welcome so the website could always be at its best.

The new Access hub can be reached at this PS News link.

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