Bruce Kasanoff* suggests that keeping the attention of team members in a meeting requires the same skills as ensuring order in a ski class of seven-year-olds.
There are a lot of words in business: Job descriptions, memos, briefings, meetings, quick updates (that last 45 minutes), more meetings.
This flood of words creates the impression that adults have endless attention spans, and you can keep talking and people will keep listening.
This impression is wrong.
Some of you know that I used to spend my winter weekends at Stratton Mountain, coaching incredibly talented seven-year-old skiers.
One weekend, they inspired my Theory of Seven. (True confession: I named and capitalised it to illustrate a point).
Young kids love it when you come up with goofy names.
My Theory of Seven says that adults are not much different than seven-year-olds, except that we pretend to be different.
Our attention spans are ridiculously short. We love distractions. Given a choice, we’d eat cookies all the time.
If you leave us in line too long, we start pushing and shoving.
So how can the Theory of Seven help you motivate others? Like this…
Be clear about what’s next
The second — and I mean the very second — we finish a ski run, my kids want to know what we are doing next.
They have no interest in the run after that; it’s too much information.
Assume the same is true for your colleagues. Be simple, and focus on what’s next.
Don’t be intellectual
One kid is a great skier, aggressive and talented.
However, he has a quirk: Every time he does a hard ‘skating’ stop, he stares at his toes, which shifts his weight in the wrong direction.
I tried explaining this, but it just didn’t sink in.
Finally I said: “You must have beautiful toes. You must love your toes so much; you can’t help but look at them.”
He thought this was hilarious, and so did the other kids — but he stopped staring at his toes.
A small percentage of adults are intellectual; most are not. Most need simple, memorable guidance. Most don’t pay attention to complex explanations.
Don’t assume that others are idiots
Seven-year-olds may be goofy little human beings with short attention spans, but they are much more perceptive than you might assume.
They constantly surprise me with their observations.
If you’re not getting through to others, the reason may not be because they are idiots.
The problem may be that you haven’t figured out a simple and interesting way to communicate your messages.
Keep things moving
Even the best-coached, most responsive group of kids start acting like babbling idiots if you keep them waiting too long in a ski lift line, or at the cafeteria.
Adults are no different; when they get bored, they start to gossip, complain, and even act irrationally.
If you aspire to lead or motivate others, keep things fresh.
*Bruce Kasanoff is the founder of The Journey, a newsletter for positive, uplifting and accomplished professionals. He is also an executive coach and social media ghostwriter for entrepreneurs. He can be contacted at kasanoff.com.
This article first appeared at kasanoff.com.
