27 September 2023

Institute puts ChatGPT to the test

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A team from the Queensland branch of the Institute of Public Administration Australia (IPAA) has put the new artificial intelligence chatbot, ChatGPT, to the test.

ChatGPT, developed by OpenAI and launched in November last year, was built using a family of large language models and has been fine-tuned using both supervised and reinforcement learning techniques.

While the machine can answer questions, write essays, summarise documents and write software; it doesn’t know what is true.

So the IPAA team asked it: What skills should I build to be a great leader? Its response is below.

“Great leaders communicate clearly and effectively; a great leader has a clear and compelling vision for the future and is able to recognise and understand their own emotions, as well as the emotions of those around them.

“Great leaders are able to make quick, informed decisions based on available data and their own judgment and have the ability to put themselves in their team members’ shoes and understand their needs.

“They are able to adapt to changing circumstances and are willing to change their approach when necessary. Great leaders know how to delegate tasks effectively and trust their team members to carry out their responsibilities.

“Great leaders are able to think strategically and see the big picture, while also paying attention to details. They take responsibility for their own actions and the actions of their team members.

“Great leaders are always learning and seeking new knowledge and skills to improve themselves and their team.’

In a statement with the ChatGPT answers, the IPAA asked members what they thought of the replies.

“Do you think it relates strongly to the capabilities of modern-day leaders? Is this too optimistic? Is it too idealist? Or is it now a ‘to do’ list for you in building your skills to be the best modern-day leader you can be?” the IPAA asked.

Details of the IPAA chatbot with ChatGPT can be accessed on the IPAA QLD website at this PS News link.

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