27 September 2023

DVA’s Open Arms to open wider

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The Department of Veterans’ Affairs’ counselling service, Open Arms is to expand its Community and Peer Program across Australia following a two-year trial in Townsville, Queensland.

Announcing the move, Minister for Veterans’ Affairs, Darren Chester said the primary aim of the pilot project was to enhance the management of complex and high-risk clients, particularly vulnerable individuals considered to be at risk of suicide.

“The pilot demonstrated that lived experience mental health peer workers within Open Arms could enhance the management of vulnerable clients,” Mr Chester said.

“Some veterans are reluctant to reach out for help because they are unable to get over the stigma of seeking professional mental health treatment.”

He said peers often had a good understanding of the challenges and issues they faced, and could help provide a bridge between the veteran community and professional mental health support.

“Rolling out the Community and Peer Program across Australia will provide a new pathway for clients who were previously unlikely to consider accessing or being referred to Open Arms services,” Mr Chester said.

His view was supported by Chief Executive of Townsville Private Hospital, Patrick McGurrin who said peer support could connect with vulnerable individuals on a more personal level than traditional mental health support programs.

“This can result in more timely and comprehensive care being provided by specialist mental health services to those in need,” Mr McGurrin said.

The Community and Peer Program is expected to be rolled out to all States and Territories this year.

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