26 September 2023

Digital ID service test a step closer

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The people of NSW are to be given more control over their personal information in a new testing pilot for the Department of Customer Service, enabling secure proof-of-identity transactions online with both Government and business.

Welcoming the NSW Digital ID pilot, the Minister for Customer Service and Digital Government, Victor Dominello said the pilot would increase convenience and customer control over what personal information and credentials were shared and with whom.

“Recent cyber breaches have underlined the need to keep the control of our private information in the hands of the customer, and stop the need for the continual oversharing of our personal details,” Mr Dominello (pictured) said.

“We have put privacy, security and customer control at the heart of the NSW Digital ID, and its pilots,” he said.

“Customers will be able to store their encrypted personal information securely on their own device meaning it will not be held centrally by Government or a private entity.”

Mr Dominello said customers could be confident that no biometric or photo data would be stored once successfully verified.

He said this would give people more control over their personal information and reduce the oversharing of physical identity documents and credentials.

“The NSW Digital ID program will provide customers with the ability to prove their identity through a secure digital channel when transacting with government, businesses or non-government organisations,” the Minister said.

“In doing so, it will unlock a range of possibilities for more inclusive and secure digital Government services.”

Mr Dominello said the technology would always be opt-in and would put customers in charge of their personal information like never before.

Further information on the pilot can be accessed at this PS News link.

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