25 September 2023

Digital ID gets thumbs up

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The Digital Transformation Agency (DTA) has published a paper on its website explaining how the new Digital Identity will work.

The DTA said that while many Government services were already available online, some transactions could not be completed over the internet because individuals still needed to prove their identity.

“A good example of this is applying for a tax file number or TFN,” DTA said.

“You can find the application form on the Australian Taxation Office (ATO) website, but you need to print it out and take it to a Post Office with your identity documents to get your identity verified.”

Applicants then needed to post the form to the ATO and might wait for up to a month to get their TFN.

“Your digital identity will allow you to complete the entire process online, anytime of the day or night and without having to leave the comfort of your own home, getting your TFN in a matter of minutes,” it said.

“We will be launching a pilot program later this month, which will enable a group of trusted users to test the experience for the first time.”

It said the first digital identity provider would be myGovID which would take less than 10 minutes to set up involving just a few steps using a digital device.

“The first step is to provide your name, date of birth, mobile number and email address,” DTA said.

“You will then be asked to do an online version of the 100 point ID check by providing details from your existing identity documents, such as your Australian driver’s licence, passport or Medicare card.

“These details will be checked in a matter of seconds and your myGovID will be ready to use to access Government services.”

It said that people who needed to access services requiring a higher level of identity proofing would need to provide a photo — taken using the camera on their phone while using the app.

“This simple selfie can then be checked for ‘liveness’ to ensure you are a real person and not someone simply holding a photo of you up to the camera,” DTA said.

“Creating a digital identity is entirely your choice. If you prefer, you will still be able to phone or visit a Government shopfront in person to do your business.”

The Agency’s full explanation can be accessed at this PS News link.

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