The Department of Mines, Industry Regulation and Safety has developed an action plan through its Consumer Protection Agency aimed at improving the services available to consumers and tenants living with disability.
The action plan, released on the International Day of People with Disability, involves a number of initiatives targeting enhanced engagement with, and service delivery to, this vulnerable group of consumers.
In the lead-up to the action plan, Consumer Protection convened the Empowering Consumers with a Disability Forum in August.
The Forum was attended by people with disability and a wide range of Government and non-Government disability advocates.
Delegates to the Forum confirmed the need, and appetite for, a focus on the consumer rights of people living with disability.
Minister for Commerce, Roger Cook said that as part of the action plan, Consumer Protection was consulting directly with the WA Ministerial Advisory Council on Disability; disability advocates; and people with lived experience of disability to ensure that actions were relevant, significant and practical.
“Consumer Protection has hosted a workshop for more than 10 service organisations that provide advice and support to tenants, many in a vulnerable situation, including those living with disability,” Mr Cook said.
“Workshop participants learned of the services available to tenants and the workshop provided a valuable networking opportunity,” he said.
“Consumer Protection will organise further workshops along with tenant support organisations across the State.”
