Reviewed by Rama Gaind.
By Marie-Claire Ross, Trustologie, $29.95.
Leading a team effectively has been turned on its head, and it’s unlikely that we will go back to how things used to be. The COVID-19 pandemic has changed the world and separated families, friends and teams. Many people are in survival mode.
As trust leadership speaker, facilitator and coach Marie-Claire Ross says: “Now, leaders need to know how to engage teams that are a mix of both remote and office-based employees.”
This requires a shift in leadership style. One that fosters connection, when team members are disconnected by location. She encourages the focus to be placed to create a safe environment for experimentation, trust and connection, rather than conformity and competition.
So, how do we create an organisation that enables employees to feel inspired, energised and innovative when they are not connected face-to-face? The answer: it doesn’t matter where you or your team work. What matters most is the energy and focus you put into creating your team culture … and the most successful team leaders work on building a foundation of trust.
“You build connection through building trust. Trust is the beating heart of your team. When you build trust as the team environment, you can put your team anywhere and under any conditions and they will thrive.”
“A team that trusts one another, and their leader, creates magical team coherence … it creates a positive buzz, a hum, an energy that we crave…”
The good news is that even when teams are dispersed, you can still create thriving teams where people feel at ease, and as a result are happier, healthier and more productive overall.
That’s what this book is all about. How to “create that wonderful, supportive environment where we feel trusted, and equally importantly, where our direct reports feel trusted.”
The “backbone” of this book is the Integrated Trust Building System, which Marie-Claire has developed, and refined, over the past eight years working with clients. “While there is no right way to build trust, this book describes the best way I know how: by drawing on neuroscience, biology, psychology and sociology research.”
Trusted to Thrive is a hands-on book that not only helps us to understand the benefits of trust, but its exigency is apparent to being prosperous, prolific and stresses the significance of conviction in team building organisational success.
