For Government has announced a range of improvements and changes to its website following a round of research, testing and refreshing which has resulted in editing, reducing and relocating a large amount of content.
Promising visitors they will soon be able to navigate more seamlessly through its website, For Government said it was refreshing its homepage and introducing changes to the addresses of content.
“This will make it quicker and easier for you to find the information you need to do your work,” it said.
It also said it was removing the homepage’s thumbnails and links.
“Instead, you’ll see the top level of For Government’s information architecture (IA) with clear wording describing what information you can access beneath each heading,” it said.
“Click on the heading and navigate through to the content you need.”
For Government said the ‘Working in the public service’ section would be retitled to ‘Employment, policy, career and wellbeing’.
“We’ve reviewed and refocussed the content in this section to help you understand what’s expected of you, your entitlements and the support available to help you develop your career and take care of your wellbeing,” it said.
“We’ve moved the rest of the Public Service Commission’s (PSC)’s content that used to live under ‘Working in the public service’ to the Human Resources section.
“We’ve reviewed and refocussed this content to help managers and Human resource (HR) specialists support their teams and Agencies.”
For Government said research in 2021 showed an increase in PSC content (489 pages up from 243 pages) and information about similar topics spreading across different sections.
It said subsequent research, including a usability test of existing IA, helped understand the PSC’s audience in order to consolidate and revise content.
For Government said it worked with the PSC’s Communication and Engagement team to improve the PSC’s web-writing capabilities.
“We’ll continue to make adjustments to the For Government structure to enhance your user experience,” it said.
Suggestions to improve For Government can be emailed to [email protected].
