26 September 2023

Survey to collect Indigenous buying plans

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The Consumer Protection Agency has announced that the Aboriginal Consumers Count Survey which assists First Nations people to share their experiences and issues when buying goods and services, is now open.

The survey invites WA Aboriginal and Torres Strait Islander people aged 16 and over to take advantage of Consumer Protection which can give them a greater understanding of the issues they are facing, while helping to crackdown on unlawful conduct by traders.

In a statement, Consumer Protection said the data from the survey would help to inform the development of engaging and educational campaigns to empower people to know their consumer rights, what to do when things went wrong and how to protect themselves from scams.

“We want Aboriginal and Torres Strait Islander people to share their experiences and issues with buying goods, from motor vehicles purchases to services such as renting a home or engaging someone to mow the lawn,” the Agency said.

“We provide free advice and information to Western Australian consumers about housing, shopping, motor vehicles, scams and product safety and are able to help consumers resolve disputes with businesses, investigate complaints about unfair trading practices and prosecute unlicensed traders.”

The survey, which closes on 28 April, can be accessed at this PS News link.

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