26 September 2023

Service NSW updates COVID app

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Service NSW has upgraded its app to include a new check-in function that makes it quicker for people to check-in at venues and help businesses stay COVID- Safe.

In a statement, Service NSW said the latest version of the app included QR codes to help capture guest information and make checking-in at venues easier.

“To help stop the spread of COVID-19, most businesses now need to keep a record of who has visited their premises,” Service NSW said.

“If a visitor tests positive, NSW Health will then be able to alert other visitors who may have been in contact with that person,” it said.

“You can use the Service NSW app to check in to a COVID Safe business that is using the COVID Safe QR code.”

“You’ll be notified by the Service NSW app, phone or email if there’s an outbreak at a location you’ve checked in to.”

Service NSW said that when people checked in to a business using the app, only the location of the business and time of the visit was recorded.

“This information is stored for 28 days and only for the purpose of contact tracing, if necessary,” it said.

“It’s a secure way for your information to be stored so you can be contacted easily if required.”

It encouraged businesses to use the free service, which it said would help them comply with public health orders.

“Around 400 businesses initially trialled the QR code check-in process, with the app passing an independent privacy review.”

Service NSW said close to 2.2 million people already had the Service NSW app on their mobile phones.

The app can be accessed at this PS News link.

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