The Attorney-General’s Department’s Consumer and Business Services (CBS) has stepped up its efforts to reunite tenants with millions of dollars in unclaimed bonds.
Commissioner for Consumer Affairs, Dini Soulio said the process for claiming unclaimed bonds had been simplified to help people determine whether they were owed money and, if so, how to lodge a claim.
“Every year, we return tens of millions of dollars in bond money to tenants, but there are times when that money simply isn’t claimed,” Mr Soulio said.
“This can happen for a number of reasons – for example, people may have provided incorrect banking details or there’s no forwarding address or phone number for CBS to contact them,” he said.
“To make the process easier for people wishing to find out if they are owed money, CBS has simplified the process to help those who are entitled to a refund.”
Mr Soulio said people could now go to the CBS website to find out if they were owed money.
“Simply enter the details of your tenancy, including the street address of the property, your full name and contact details,” he said.
“If money is owed, you can apply online.”
To search for an unclaimed bond, visit the Residential Bonds Online portal at this PS News link.
