26 September 2023

Postie’s passports make disability less difficult

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Australia Post has launched a new ‘passport’ for its workers living with disability to do away with their need to explain their circumstances every time they change roles or managers.

Executive General Manager of People and Culture at Australia Post, Susan Davies said the new Workplace Adjustment Passport would capture and share workers’ details and adjustment requirements in their own words.

“It’s hugely important to set our team members up for success, wherever they work in our business,” Ms Davies said.

“This Passport allows us to manage workplace adjustments with dignity and respect, ensuring people with disability feel seen, heard, and valued,” she said.

“We want all our team members to be engaged at work and feel confident to explore future opportunities with us.”

Ms Davies said the Passport was being launched alongside updated guidelines, to ensure all team members had the right support and access to meaningful work.

Postal Delivery Officer, Nancy Bezerra said the workplace adjustment plan helped her return to work after her speech was impacted by treatment for cancer, and she now plans to return to her original role as a Postal Services Officer (PSO).

“My manager has been so supportive and provided workplace adjustments so I can have refresher training and return to doing what I love, which is being a PSO,” Ms Bezerra (pictured left) said.

“I worked as a PSO for two years and I acquired a lot of knowledge, so it’s important to me that I return to my original role and I’m happy to be working towards that,” she said.

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