27 September 2023

New smart validators given ticket to ride

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Paying for public transport around Adelaide may look a little different in the months ahead as Adelaide Metro begins the second stage of upgrading its ticketing systems.

Adelaide Metro has announced it was updating ticketing systems in stages to make public transport simpler, safer and easier to use.

Following on from tap and pay on trams, the Metro said the second stage of the upgrade would see it replace end-of-life validators on trams and O-Bahn buses.

“At first, the smart validators will only accept metroCARDs, but from mid-2022, they’ll accept metroCARDs plus Visa and Mastercard payments,” Adelaide Metro said.

“During this stage of the upgrade, there will be different types of validators available on board,” it said.

The transport service said O-Bahn buses would accept metroCARD and MetroTicket payments and trams would accept metroCARD, MetroTicket and credit card payments (Visa and Mastercard).

“You will still be able to validate a paper MetroTicket on all Adelaide Metro vehicles, but you cannot purchase MetroTickets on board buses, which are cashless,” it said.

“You will still be able to tap and pay with your Visa or Mastercard on trams, as the existing Tap and Pay pilot validator will stay where it is.”

Adelaide Metro said that if customers chose to pay for a tram fare with a Visa or MasterCard, they would be charged for one regular metroCARD fare (peak or off-peak) and could transfer between trams for two hours.

For fare information, the Adelaide Metro InfoLine could be contacted on 1300 311 108 from 7am-8pm daily, or Fare Finder accessed at this PS News link.

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