The Malaysian Government has become the latest to consider whether the work-from-home model imposed on the Public Service during the COVID-19 crisis should become the normal.
Chief Secretary, Mohd Zuki Ali said the matter would need a more detailed study to ensure the option met work objectives.
“Two objectives were identified, namely to mitigate risks such as contamination and spread of diseases, and the other to manage employee performance by balancing work and family life and by improving job satisfaction level and productivity,” Mr Mohd said.
“Among the points that need to be studied further are digital technology support, information security, compatibility with specified service schemes and legal implications.”
He said other related benefits such as leave and holidays would also be assessed.
“These initiatives are part of efforts to ensure Public Servants continue to boost productivity,” the Chief Secretary said.
He said the crisis had shown that the Public Service could still function effectively even if work-from-home and flexible hours were implemented.
“Impact on productivity was minimal, and the Civil Service continued to support the reopening of the economic and business sectors,” Mr Mohd said.
“During that period, both these sectors operated on a capacity of almost 100 per cent to ensure the national economy is regenerated, and this was achieved when Civil Servants continued to carry out their duties through both models,” he said.
Kuala Lumpur, 14 July 2020
