Mistakes on credit cards can cause unnecessary unhappiness and concern for consumers as Holly Johnson writes but there are ways of fixing the mistakes.
There are several obvious reasons to give a hoot about your credit score, and very few reasons you should ignore it.
After all, you’ll need a good credit score and a solid credit history if you ever plan to purchase a home or take out a car loan.
A bad credit score can even come back to bite you if you want to rent an apartment or apply for certain jobs.
But your score isn’t the only detail you need to pay attention to. You also need to keep an eye on your credit report — the document that lists your formal credit history including any accounts you have open, balances due, and payments you’ve made.
Your report and your score are intricately intertwined.
If bad information gets on your credit report due to fraud or misreporting, this can easily cause your credit score to nosedive.
Likewise, a clear credit report with nothing but true (and positive) information can help your credit score reach greater heights.
That’s why, every single year, you should get a free copy of your credit report from the credit reporting agencies.*
How to dispute information on your credit report
Once you have a copy of your credit report from all three bureaus, you’ll want to look over all the details to make sure they’re correct.
Incorrect information you might notice on your report may include:
* Errors regarding your name or personal information
* Accounts that aren’t even yours
* Accounts belonging to someone with a name that is similar to yours
* Closed accounts that are reported as open
* Incorrectly reported late payments
* Accounts listed more than once
* Incorrect balances on accounts
* Incorrect credit limits on accounts
Thanks to the National Debt Helpline, both the credit bureau and whoever is providing them with information are responsible for correcting misinformation on your credit report.
This means that, if a specific retailer or bank is reporting an account that isn’t yours or an incorrect balance, both the credit bureau and the retailer or bank have to work together to make things right.
If you find an error, here are the steps you should take right away:
Inform the credit bureau with the incorrect information of the mistake
The first step you should take is informing the credit reporting agency of their error, keeping in mind that it’s possible not all the credit bureaus will have the same information.
You should let them know about the mistake in writing, taking special care to list important details about the mistake with proper documentation.
Note that credit bureaus usually have a time to investigate your claim and they are required to get back to you with a response. They are also required to forward the information you sent them to the provider who shared the information with them in the first place.
Inform whoever provided the information of the mistake
You’ll also want to provide the company reporting the incorrect information with copies of any documentation that prove an error has occurred.
Make sure to include all details required to prove your claim along with copies of documentation that backs you up.
A credit reporting body must give you access to your consumer credit report for free once every 3 months.
Watch for your credit report to be updated
Generally speaking, credit reporting agencies are required to inform you in writing of the results of your case.
They are also legally required to give you another free copy of your credit report if your dispute caused a permanent change.
You also have the option to ask the credit bureau to send notices of any corrections to anyone who has requested your credit report within the last six months. You can even have an updated copy sent to anyone who has asked for a modified version of your credit report for reasons regarding employment.
You can also request a free copy if you’ve been refused credit within the past 90 days or your credit-related personal information has been corrected
At other times a credit reporting body may charge a fee, but it mustn’t be excessive.
You can request a copy of your credit report from these credit reporting bodies:
Equifax phone 138 332, Experian phone 1300 783 684 and illion, phone 1300 734 806.
Caring about your credit
While the steps above may sound tedious, it’s crucial to understand the damage incorrect information on your credit report can do.
If you have inaccurate late payments on your report, for example, you could see your credit score plummet through no fault of your own. And if there are accounts on your credit report that aren’t even yours, that could signify a much larger problem, such as outright identity theft.
Fortunately, the small amount of time required to dispute an item on your credit report really can pay off in a big way. After all, any negative information you manage to get wiped clean should immediately stop dragging your score down.
However, you should also note that you’ll only be able to get false negative information removed from your credit reports. Any damaging information that’s true will have to linger on your report until enough time has passed.
Generally speaking, negative information and reporting can remain on your credit report for up to seven years and bankruptcy can stay on your report for 10 years.
The bottom line
Errors happen all the time, and they may never be uncovered if you don’t find them yourself.
In addition to staying on top of your credit reports, it can help to sign up for a free service that gives you updates on new accounts in your name or fluctuations in your credit score.
* Holly Johnson is a financial expert, blogger, and award-winning writer with a focus on personal finance, travel and credit. Some of the information in Holly’s article have been adjusted for Australian conditions.
This article appeared in Wise Bread
