The Victorian Commission for Gambling and Liquor Regulation (VCGLR) has released its Corporate Plan for 2020-2023, outlining its top priorities for working collaboratively with industry to ensure people enjoy safe responsible gambling and liquor environments.
The Commission said it would focus on four main areas including responsive regulatory practice; enhancing the user experience; building and maintaining a sustainable organisation; and becoming an influential regulator.
“As further detailed in the plan, we will achieve our areas of focus by building high levels of confidence within the gambling and liquor industry, influence compliance levels across the State, deliver high quality services and operate with long term operational sustainability,” the Commission said.
“We want to continue to be a regulator that is responsive to industry and innovation and can adjust our regulatory practice to respond to emerging business models and products,” it said.
Chief Executive of VCGLR, Catherine Myers said that as a result of the recent bushfires and COVID-19 pandemic, the Commission had adopted an increasingly agile approach to the way it regulated in order to meet community expectations and support industry on its recovery journey.
“We want to continue to be a regulator that is responsive to industry and respond appropriately to emerging business models and products,” Ms Myers said.
The Commission’s 27-page Corporate Plan can be accessed at this PS News link.
