Reviewed by Rama Gaind.
By Ross Judd, Michael Hanrahan Publishing, $17.95.
This is the roadmap to great organisational culture. You should make every effort to establish such an environment because it delivers amazing results. If you’re interested, then look no further than reading what workplace culture specialist Judd has to say.
It’s worth noting that organisational culture is being cited as a contributing factor in illegal and scandalous activity. Institutional culture has been making the headlines in recent years. It has been raised in scandals involving international business, sport, non-profit organisations and even religion.
“The reports into scandals such as Volkswagon ‘Dieslgate’, the collapse of Lehman Brothers, the Royal Commission into Banking in Australia, and the ‘ball tampering’ scandal in Australian cricket have all talked about how a ‘culture was allowed to develop’ that tolerated, supported, and even encouraged the decisions of the individuals involved.”
“To get the best out of your organisation and achieve great outcomes, you need to create a culture where people expect and demand the right behaviour from each other. You need to create a strong cultural expectation.”
Culture should be part of your ongoing strategy. Don’t be vague about improving your workplace culture, but identify the culture needed to achieve your purpose. Involve staff in decisions about a “culture change program”.
Going contrary to these actions are common mistakes, and almost guarantee a mediocre culture. Judd has the solution to this insanity. You can achieve a great culture by aligning it with the purpose of your organisation, and then defining the culture you need to achieve that purpose. It’s part of the A.D.A.P.T. process that will engage your people in creating a culture that inspires the sort of motivation, commitment, and drive you have always craved, and that will lead to powerful business outcomes.
