No one would put up with a workplace where there was a constant threat of physical injury — Catherine Mattice says the same importance should be attached to psychological safety.
There is a growing recognition of the need for psychological safety in today’s workplaces.
It’s not just another buzzword — it’s a fundamental concept that should be valued deeply.
Just as we prioritise physical safety measures to protect our employees, we should understand that psychological safety is equally important.
The emotional and mental wellbeing of employees directly impacts their overall health and safety.
That’s why we should be placing as much emphasis on their psychological, social, and emotional needs as we do on physical safety.
After all, taking care of their mental wellbeing is an integral part of maintaining a truly safe and thriving work environment.
Psychological safety is a powerful concept that revolves around creating an environment where individuals feel free to express themselves without fear of negative consequences.
It’s about fostering a workplace culture where people can take risks, share ideas and raise concerns without worrying about facing humiliation, ridicule, or punishment.
Now, let’s shift our focus to physical safety. Organisations understand the importance of providing a safe and secure working environment.
They invest significant time, resources, and effort into measures such as safety training, ergonomic assessments, equipment inspections and the implementation of safety protocols
These measures are not just optional add-ons; they are the fundamental responsibilities of employers who genuinely care about the wellbeing of their employees.
Just as a physical injury can have a detrimental impact on an employee’s ability to perform, a lack of psychological safety can hinder their cognitive abilities, creativity, and overall engagement.
We must recognise that physical and psychological safety are equal components in creating a healthy and productive work environment.
Let’s dive into some actions that can truly foster a better workplace.
Invest in training programs: Organisations should prioritise training programs and resources that promote essential skills such as empathy, emotional intelligence, and inclusive communication.
Properly-conducted training programs have the power to bring about a positive transformation in the workplace.
The result is a work environment that celebrates differences, resolves conflicts constructively, and ensures that every individual feels valued and respected.
This kind of transformation can cultivate a psychologically-safe space where employees can be their authentic selves, contribute their best, and flourish both personally and professionally.
Address toxic culture: Creating an inclusive work environment is extremely important for organisations.
It’s crucial to address instances of bullying, harassment, or discriminatory behaviour promptly and effectively.
By having clear policies and procedures in place, you can ensure that all employees are aware of their rights and feel safe reporting any violations without fear of retaliation.
Taking a strong stance against this behaviour sends a clear message that you prioritise psychological safety and will not tolerate any compromise.
Lead by example: Creating a safe work environment is the key, and treating psychological safety with the same level of importance as physical safety is essential.
It’s crucial to recognise that leadership plays a pivotal role in prioritising employees’ mental health and safety, just as you do with their physical wellbeing.
As a leader, you have the power to set an example by embracing inclusive behaviour, respecting diverse perspectives, and demonstrating empathy in your interactions with colleagues.
*Catherine Mattice is the President of Civility Partners, which has been successfully providing programs on workplace bullying and building positive workplaces since 2007.
This article first appeared on the Civility Partners website.
