26 September 2023

Cool new hotline for isolated

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A COVID-19 recovery hotline has been set up to provide support to Queenslanders in home quarantine during the virus outbreak.

Minister for Communities, Coralee O’Rourke said the hotline had been activated to support people who had been advised to quarantine at home by a medical professional, Queensland Health or through Government direction.

“Most Queenslanders have been self-reliant and made their own arrangements for their period of quarantine,” Mrs O’Rourke said.

“However, we know that some people who are in quarantine aren’t able to organise the delivery of essential food and medications they may need,” she said.

“These Queenslanders are now able to phone the Community Recovery Hotline on 1800 173 349.”

She said staff from Queensland Health would work with partner organisations to arrange non-contact delivery of essential food and medication to people in quarantine who had no other means of support.

“The Community Recovery Hotline may also be used by people who chose to self-isolate to ask for social and emotional telephone support,” Mrs O’Rourke said.

She said the hotline was intended to help the most vulnerable Queenslanders in quarantine.

“At this time the hotline is only for people in quarantine, and only for those who have no other support mechanisms,” the Minister said.

“Queenslanders who require health advice or information while in quarantine or self-isolation should call 13 HEALTH (13 43 25 84) or visit www.health.qld.gov.au/coronavirus,” she said.

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