27 September 2023

Booking system upgrade points way for Pfizer jabs

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Canberrans aged between 40-49 can now book in for a Pfizer COVID-19 vaccination at the Health Directorate’s mass vaccination clinic at Garran.

Minister for Health, Rachel Stephen-Smith said the increased eligibility was supported by an improved online booking system and extended opening hours for the telephone booking line.

“We are asking Canberrans to roll up their sleeves and take up the opportunity to get a vaccination as soon as possible,” Ms Stephen-Smith said.

“With many of the high risk Canberrans now vaccinated, the ACT Government is now in a position to support more Canberrans to receive their COVID-19 vaccine,” she said.

Ms Stephen-Smith said the Directorate prepared the COVID-19 vaccination booking system for this stage of the vaccine rollout through work which included refining how Medicare card details were used in the system.

Ms Stephen-Smith said the Directorate was also working with Services Australia to prospectively update Medicare for all patients who were currently in the ACT patient record system to allow more people to sign up for MyDHR online without needing to call the booking system team first.

She said the hours of operation for the phone booking line were expanded last week (3 June) to be available seven days a week from 7am to 7pm.

“We have also increased staffing and updated the call-back system to reduce wait times,” Ms Stephen-Smith said.

“We encourage anyone who has questions or concerns about the COVID-19 vaccine and their own health circumstances to contact their GP, or healthcare provider, before calling to make an appointment,” she said.

Ms Stephen-Smith said Canberrans aged 50 and over could also contact participating general practices and GP-led respiratory clinics to book their vaccination appointment.

Further information on booking in for a COVID-19 vaccine can be accessed at this PS News link.

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