26 September 2023

Australia Post delivers on ID checks

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A new, streamlined system for verifying an employee’s identity, police and visa checks has been launched by Australia Post.

Workforce Verification aims to make the increasing need for background employment screens such as police checks, more efficient.

Head of Product – Identity Services at Australia Post, Christian Seely said the current cumbersome screening processes could create friction in recruitment and onboarding, leading to candidates dropping out and stretching HR processes.

Workforce Verification is a service that will navigate these obstacles in a thorough yet efficient way by being able to conduct a range of screens, including identity, police and visa checks in one interface,” Mr Seely said.

“Real-time visibility status of all candidate and existing employee checks will also help streamline reporting and ongoing compliance.”

He said the Workforce Verification platform allowed core ready-to-work requirements such as police and Visa checks, but with a roadmap for more sophisticated identity, qualification and integrity checks to be added to the platform in future.

“This will be a game-changer for HR professionals, streamlining the process, reducing administration costs, and reducing candidate dropout and improving the overall experience,” Mr Seely said.

“We know the importance of businesses and Government Agencies knowing who they are hiring — and the strength of our offering is the flexibility to offer a dual online and in-store process, leveraging our extensive network of Post Offices.”

He said Australia Post had already signed on nine customers, and with many more in the pipeline it was set to expand the service in coming months.

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