Staff from the Offices of the Ombudsman and the Energy and Water Ombudsman are to visit the Wheatbelt region this month as part of the Ombudsman’s Regional Awareness and Accessibility Program.
Ombudsman Chris Field said the Program, now in its 13th year, aimed to ensure awareness and accessibility to the Office’s services by regional and Aboriginal Western Australians.
“Improving awareness of the Office’s services, and strengthening relationships with regional communities, were key priorities,” Mr Field said.
“We want to ensure that our services are as accessible as they can possibly be to Western Australians living and working in the regions,” he said.
“The Program includes an information stall and complaints clinics where members of the public can bring their concerns to us (that they have not been able to resolve directly with public authorities or providers of energy and water services).”
Mr Field said the Program would also see meetings held with the Aboriginal community as well as visits to public authorities and community organisations.
He said staff from the Offices would be in Northam and Merredin from 29 to 31 March.
The Ombudsman said the Program was coordinated with the Energy and Water Ombudsman, the Commonwealth Ombudsman, the Health and Disability Services Complaints Office and the Equal Opportunity Commission.
