The Commissioner for Consumer Protection is looking into the possibility that the short-term rental market might be regulated in future.
Lanie Chopping said that in the meantime she had launched a public education campaign and new web page explaining the rights and responsibilities of hosts, guests, real estate agents and those looking to buy or sell a short-term rental property.
“If you’re a host, it’s smart to be aware of your obligations surrounding the truthful marketing and presentation of your property, any Council or strata laws, insurance cover, as well as your responsibilities to keep visitors safe,” Ms Chopping said.
“Guests should know they have rights under the Australian Consumer Law, read the booking platform’s terms and conditions before deciding, and know where to go if they have a complaint.”
She said those looking to buy a property to lease as a short-term rental should explore whether any approvals are needed or if there are rules stopping the use of the property as a short-stay, such as strata laws.
“If you’re selling a property, it might be appropriate to tell your agent if it’s been used as a short-term rental as this may be important information for potential buyers,” Ms Chopping said.
“Whatever your motivation, it’s clear that Western Australia’s short-term rental market has been a game-changer for the State’s tourism industry over the last few years.”
