27 September 2023

Loyal jewels: Finding the limits of employee loyalty

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Michelle Gibbings* says that while loyalty is an admirable quality, there are times when it can be counter-productive.


In the TV show Survivor you can watch the cast build alliances, ditch alliances and generally scheme and plot their way to the top of the totem pole.

Loyalty between the players lasts for a while, but at some stage they know that to win the game they’ll need to cast it aside.

It can be hard to watch, and no doubt for some of them hard to do.

When we think about what it means to be loyal, words like faith, support, allegiance and sincerity come to mind.

Loyalty is important to us. It strengthens connections and relationships.

In our personal and working life, we love having people around us who are loyal; people who have our backs, support and encourage us.

They’re not fair-weather friends; instead they’ll be there when we need them.

American Author, Mario Gianluigi Puzo, best known for his book The Godfather once said: “The strength of a family, like the strength of an army, is in its loyalty to each other.”

Can loyalty go too far?

What would you do if the person you are being loyal to asks you to do something you don’t agree with?

What if being loyal to someone else, means being disloyal to yourself?

Just as the word loyalty evokes positive and healthy sentiments, it can also provoke unhealthy sentiments, particularly if loyalty is about allegiance and adherence.

So who are you loyal to, and how does that impact what you do or don’t do, say or don’t say?

Firstly, let’s start with you, because we often don’t think about what being loyal to ourselves means.

To me, it’s about self-care, treating yourself with the same kindness, care and compassion you show to those you love.

Self-care isn’t selfish. You don’t recklessly discard the feelings and concerns of others, but you recognise that you matter.

Your needs matter, and in many situations if you don’t care for yourself you can’t be your best for those who need you the most.

Next, loyalty to others: Being loyal isn’t just about supporting them, doing what they want you to do, or saying what they want you to say.

The most loyal friends and work colleagues are the ones who really want the best for you.

Consequently, they are willing to have the tough conversations.

The conversations they don’t want to have and perhaps you don’t want to hear.

These aren’t spiteful conversations, but conversations that are designed to ensure the relationship is healthy and progressive.

They are having the conversation with you because they genuinely care about you.

In a team environment, if you’re the leader you’ll want to have a team that supports and backs each other — one that is loyal.

It can be easy, however, to fall into the trap of mistaking agreement for loyalty.

The best teams can be loyal to each other, and still fiercely and productively debate and disagree with each other.

If everyone is blindly loyal to each other, they miss out on the opportunity to learn and grow, and it’s likely that issues will go underground and dissent silenced because it’s seen as disloyalty.

In an interview with 60 Minutes back in 1983, Grace Murray Hopper, a pioneer of computer programing and an American Navy Rear Admiral said this:

“Leadership is a two way street; loyalty up and loyalty down.”

*Michelle Gibbings is a Melbourne-based change leadership and career expert and founder of Change Meridian. She works with global leaders and teams to help them get fit for the future of work. She can be contacted at [email protected].

This article first appeared at www.changemeridian.com.au

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