The Royal Australian Mint has issued advice for anyone with Mint-issued coins that sustained damage in the recent bushfires.
In a statement, the Mint said claims for collectible coins or coin collections should be directed to owners’ insurance companies.
“For circulating coins, we do understand the current situation and the Mint has processes that are ordinarily used for the return of worn or mutilated circulating coins,” the Mint’s statement said.
“Your financial institution is the primary point of contact for redemption of worn coin, however a citizen can, through their bank, make a mutilated coin claim for a severely damaged coin,” it said.
“This process does not give the person the full-face value of coins, as it is designed more to facilitate waste disposal rather than value exchange.”
“However due to the exceptional circumstances created by recent bushfire events, the Mint is willing to assess individual claims, if made, to determine if we can facilitate metal recovery for the person who has been a victim of the recent fires.”
The Mint’s statement said its offer of assistance would be assessed on a case-by-case basis and would require assistance from the affected person’s bank, with no guarantee of outcome offered.
More information is available from the Mint website at this PS News link.
