Service SA has responded to the recent data breach involving Latitude Financial Services by ensuring South Australians requiring a replacement driver’s licence as a result, won’t have to pay a replacement fee.
The Service said it was aware of a data breach involving Latitude Financial Services in which personal identification information, including driver’s licence details, have been obtained.
It said it is working to identify how many South Australians may be affected and what steps must be taken to protect customers.
According to the Department of Infrastructure and Transport (DIT), Latitude Financial Services, which provides buy-now pay-later services with major retailers including Harvey Norman and JB Hi-Fi, announced the data breach, potentially affecting hundreds of thousands of customers Australia-wide.
DIT said the company had since begun advising customers if their driver’s licence was likely to be compromised.
It said Latitude Financial Services had told affected South Australians to obtain a replacement licence by attending a Service SA Centre.
“The Government is awaiting further details from Latitude about affected customers in South Australia, after which we will also be able to provide an option to request a replacement licence online,” the Department said.
“People attending a Service SA centre are requested to bring any information they have received from Latitude on this matter,” it said.
“Your licence with its new unique card identification number will also be immediately available digitally through your mySAGOV account and on the mySAGOV app.”
The Department advised affected drivers to find their nearest Service SA Centre.
The Centre can be contacted at this PS News link.
