26 September 2023

App upgrade to make COVIDSafe safer

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The Digital Transformation Agency (DTA) has released the latest update to the COVIDSafe app, now providing assistance notifications to help users make sure their app is running properly.

The Agency said that since the launch of COVIDSafe it had continued to make enhancements to the app, focusing on performance, privacy and accessibility.

“This release includes new notifications that will help you make sure your app is working effectively and help you to address technical issues, quickly and easily,” DTA said.

“The new notifications will alert you when your Bluetooth is turned off, or if a battery optimisation setting on your device is preventing the app from working effectively,” it said.

“The new notifications will guide you through a simple troubleshooting process to resolve technical issues.”

DTA said people would also receive a reminder to update the app when a new version was available.

It said that in response to user feedback, statistics on COVID-19 cases in Australia were now available on the app.

“With this update, you can ‘hide’ the case statistics located on the home page, although we recommend you check the updated statistics for your area when you leave your house,” it said.

“As a reminder, the COVIDSafe app does not track or know your location.”

DTA said the apps Privacy Policy had also been updated to advise users they would receive the new assistance notifications.

Further information on the COVIDSafe app can be accessed at this PS News link.

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